Refund Policy

Xsentrek Digital 14-Day Refund Policy

Introduction

At Xsentrek Digital, we strive to offer the best digital solutions for your business needs. We understand, however, that circumstances can change, or you may decide that our services are not the right fit for you. That’s why we offer a generous 14-Day Refund Policy to ensure you can try our products and services risk-free.

Eligibility for Refund

You are eligible for a refund if:

  1. You submit your refund request within 14 days of the purchase date.
  2. The product or service has not been used in a manner that violates our Terms of Service.
  3. You have not previously claimed a refund for the same product or service under this policy.

Exceptions

The following are not eligible for a refund:

  1. Any services that have been fully executed within the 14-day period.
  2. Custom developments, setups, or any other tailored services.
  3. Renewal payments for subscriptions.

How to Request a Refund

  1. To initiate a refund, please contact our Customer Support team via email at support@xsentrekdigital.com or through our Contact Us page.
  2. Provide your order number, email address used for the purchase, and the reason for requesting a refund.

Processing Your Refund

  1. Upon receiving your refund request, our team will review it to ensure it meets all the criteria outlined in this policy.
  2. If approved, the refund will be processed back to your original payment method within 7 business days.
  3. You will receive a confirmation email once the refund has been issued.

Final Note

Xsentrek Digital reserves the right to revise this refund policy at any time without prior notice. Your continued use of our products or services after any revision will constitute your acceptance of the updated terms.

Thank you for considering Xsentrek Digital for your digital needs. We’re here to help you every step of the way.

For any questions regarding this refund policy, please contact our Customer Support team.


By proceeding with your purchase, you acknowledge that you have read, understood, and agree to abide by this 14-Day Refund Policy.